I love digital identity projects, and was fortunate to spend a year working with Kaprion Technologies, a software company out of Dresden.

Kaprion created IDealWALLET, which is a wallet that enables users to manage their various digital identities, and present verifiable credentials. One of the first use cases I was made aware of, was the Social Pass: a digital credential that gives residents access to public benefits, transportation discounts, cultural programs, and essential city services. The social pass is used by the general public, and as a result, this was the balance we had to strike. The security behind these passes is highly technical, but the people using them needed something effortless, trustworthy, and clear.

The goal was to make the usage intuitive, and the full chain of trust visible without overwhelming anyone, so every resident could understand exactly where their credentials came from and how they were being used.

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MY ROLE

As a UX designer partnering with a larger development team, as well as the Kaprion team as a whole, I translated complex zero-trust architecture into an interface that felt straightforward and transparent. My priority was building confidence: making sure anyone regardless of technical background could understand how their data flows and why it’s secure.

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My IDeallWALLET design proposal was designed to feel like a simple, organized digital wallet, with elements of a wallet that users know and are familiar with, you can swipe up and view details, just like on other common wallet apps. Each credential includes a clear, readable trace back to its original issuer, showing its entire chain of trust in a way that’s easy to follow and understand, as well as an activity log that shows recent actions, mirroring banking apps and other apps that people use regularly. This simplified the technology, making it easy for even beginners to understand.

On the surface:
A friendly, intuitive wallet people immediately understand.

Under the hood:
A rigorous zero-trust security system handling every interaction.

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The final wallet design that we created accomplished multiple goals, including:

• Feeling intuitive and familiar from the first tap
• Clearly explaining how each Social Pass or credential is issued as well as full transparency into what data is being collected and saved.
• Making advanced security approachable for everyday residents, by putting most of the everyday actions under the hood.
• Providing a scalable foundation that can be used for future digital public services